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DISTANCIA Help

Request Mileage Credit

If you need to request your Miles be credited to your account, please click here. However if you'd like to receive credit for Miles earned through our airline partners, please visit your nearest TACA Center and present your ticket stubs, boarding passes, vouchers, and/or other documentation required. To claim the Miles earned through our other partners, you will need to contact them directly.

Card Replacement

You can easily print a copy of your DISTANCIA Card by clicking here, or you can also request a copy of your plastic card.

On-line Receipts

Need receipts for your online Mile transactions? You can obtain them just by clicking here.

Password Request

If you need your password to log in into DISTANCIA or if you have forgotten it, just make your request it by clicking here.

Contact DISTANCIA

Please write us if you have questions regarding your DISTANCIA account here.

Frequently Asked Questions (FAQs)

Find answers to you questions just by clicking here.